Pre-Sales Activity Logging (Effective Immediately)
All pre-sales activities must now follow the updated process in Everest. This applies to Sales, Estimation, and Delivery teams.
Where to Log
- Project: Sales Enablement Workflow
- Job: Pre-Sales Activity
The Quote Generation job and the Elite milestone are now closed. Every pre-sales lead will have its own dedicated milestone.
All pre-sales work must be logged only against the lead-specific milestone under Pre-Sales Activity.
Mandatory Milestone Rule
- Job-level logging is disabled for Pre-Sales Activity
- Hours can be logged only against milestones
- Each pre-sales lead must have one milestone
- If a milestone is missing, Sales must create it from Sahara
Ownership & Reviews
Sales
- Create a milestone for each pre-sales lead
- Assign a Milestone Coordinator (MC) at creation time (confirm with the relevant FPOC)
Milestone Coordinator (MC)
- Acts as the Estimation Lead
- Reviews and approves all logged hours for that milestone
Note: Hem will no longer review pre-sales hours. Reviews will be done only by the assigned MC.
Why This Change
- Accurate effort-to-lead tracking
- Better estimations
- Clear ownership and audit trail
Action RequiredIf you are working on an active pre-sales lead without a milestone, reply to this message and tag your Sales person. Logging will not be possible until the milestone is created.